TRAVEL WITH CONFIDENCE
At Casa Somerscales Hotel we have worked hard in these difficult times to welcome our guests and guarantee them a safe stay and a delightful experience. We thank our colaborators for their faithful commitment to this task, which with the current global pandemic becomes a challenge.
We are sure that together with tireless efforce and firm commitment to excellence, we will achieve our main objective; make our guests feel at home, in a warm, comfortable, safe and reliable environment, ready to enjoy a pleasant experience.
At Casa Somerscales Hotel we put in place the protocols issued by numerous health authorities and governments around the world and validated by the health authority of our country. It is important to us to guarantee our employees and our guests a service of trust and safety that allows them to work and enjoy themselves in a reliable environment. For this reason, we ask our colaborators and those who visit us, fully comply with the protocols established for the good of all. Let's take care of ourselves.
Our Security Measures
Casa Somerscales Hotel has been certified by the National Tourism Service with the Tourism Trust seal, which shows our commitment to COVID-19 security protocols.
We train our staff on hygiene, cleanliness and safety standards. We have had a protocol adapted to our hotel that is known to all our collaborators.
We undergo a regular room disinfection process every time they are vacated. All white clothes; bed and towels undergoes a disinfection and washing process as indicated by the health authority.
We use specific products for disinfection to ensure that rooms and surfaces are clean to prevent the spread of COVID-19.
We have all the necessary elements to prevent contact and contagion within our establishment; thermometer at the entrance of passengers, registration document with health declaration, alcohol gel solution in common use areas, adequate signage, disinfection foot cleaners, masks and shoe covers for those who require it.
Casa Somerscales Hotel offers breakfast in the room service to all clients who wish to eat in private. Those who wish to have breakfast in the dining room can choose where to do it, having as options terraces, dining room or living room.
In our commitment to security for our clients, we only recommend tour companies that hold the Sernatur Tourism Trust Seal or some other certification that guarantees the application of security protocols.